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EFFECTIVE IMMEDIATELY, WE ARE NO LONGER SHIPPING ORDERS. ALL ORDERS MUST BE PICKED UP DURING SHOP HOURS.
Local Pick Up
We offer in-store and curbside pick-up during store hours. Orders placed before noon Monday-Sunday will be available for same-day pick-up. Once we have processed + picked your order, we will send you an email to confirm it is ready for you to collect. Please wait for your email before coming to the shop.
Please have your order number ready when you arrive.
For curbside pick up, please call the store at 604-558-0210 when you arrive outside.
Orders placed within Vancouver for in-store pick up will be available at 4366 Main Street, Vancouver, BC V5V3P9 during regular business hours.
Nineteen Ten Home Boutique will confirm with the customer when the orders are ready for pick-up. Proof of purchase and photo ID is required when picking up orders.
Shipping
EFFECTIVE IMMEDIATELY, WE ARE NO LONGER SHIPPING ORDERS. ALL ORDERS MUST BE PICKED UP DURING SHOP HOURS.
Below information is for orders prior to January 28th @ 4:00PM
All orders placed with Nineteen Ten Home Boutique are processed, packed and shipped from our store in Vancouver, Canada. We strive to ship your order within 1-5 business days from receipt. However, if you have special shipping instructions, please email us directly at [email protected] and we will do our best to accommodate your request.
Any additional shipping costs incurred for rejected or returned to shipper packages will be the sole responsibility of the customer.
Not all items qualify for shipping. Heavy or large items are available for in-store pick up only.
Please email [email protected] for further information.
Once shipped we will email you a notification and provide you with the tracking information.
If faster shipping is required or another shipping method is preferred please email [email protected] to make other arrangements.
Nineteen Ten Home strives to keep the website's inventory up to date, but item availability is not always guaranteed. If an item is sold out, you will be notified via email and given the option to backorder or have your purchase refunded.
Canadian Orders
All orders shipping within Canada are processed using Canada Post. Shipping times depend on your location.
Our Flat Fee Shipping Rate is $25
Tracking information will be emailed directly to you via Canada Post within 48 hours of placing your order. Please allow up to 5 business days for tracking to be available. If you have not received an email from Canada Post within this time, please check your junk folder and reach out to us accordingly.
Furniture, oversized or overweight items are not eligible for flat rate or complimentary shipping. We are more than happy to provide you with a shipping quote. Rates are calculated based on destination, weight and size.
For more information please email us [email protected]
United States Orders
All orders shipping to the USA are processed using CHIT CHATS and include tracking. Shipping times depend on your location.
$20 Flat Fee Shipping for most orders shipping to the US.
Furniture , oversized or overweight items are not eligible for flat rate shipping. We are more than happy to provide you with a shipping quote. Rates are calculated based on destination, weight and size.
For more information please email us [email protected]
Nineteen Ten Home Boutique is not responsible for any duties, taxes or brokerage charges that may be incurred when the package is imported into your country.
Any additional shipping costs, customs fees and taxes incurred for rejected or returned to shipper packages will be the responsibility of the customer.
DAMAGES
If a customer receives an item that is damaged, please contact Nineteen Ten Home Boutique immediately at [email protected]. All damages must be reported within 24 hours upon receiving the order.
RETURNS
All items purchased during a sale are final sale and not eligible for return, exchange or store credit. There are no exceptions. We do not offer price adjustments or rainchecks.
RETURNS
Starting January 25 2024, all sales will be final. No returns, refunds, exchanges or price adjustments
In-store credits notes expire within 1 year of issue date. Credit notes cannot be used online.
Shipping fees and duties are the sole responsibility of the customer.
Nineteen Ten Home Boutique is not responsible if the returned package is lost or the returned item is damaged in the mail.
ITEMS EXEMPT FROM DISCOUNT CODES:
The following list is not inclusive. Please email us if you have any questions.
TERMS & CONDITIONS
By shopping with Nineteen Ten Home Boutique, you agree with the above terms and conditions. We reserve the right to update and change our terms of services without prior written notice and at any time. If you have any questions or comments, please email us at [email protected] Thank you!